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Troubleshooting Hints

Bell's trouble shooting web page
www.bell.ca/support
Receiver not turning on
Is Receiver plugged in to power?
If it has power to it there should be a light on the front of the unit.
Not plugged into an outlet that is on a light switch?
Is the power bar that it’s plugged in turned on?
Nothing on any of my TV
Check to see if power inserter is plugged in?
No picture
Do you have signal?
Using the remote, PRESS: Menu - 6 - 1 - 1
( this should take you to the signal strength screen )
You should have signal strength around 75% or better
Check different transponders each transponder will have different signal strengths
Remote won’t turn TV / VCR on anymore
Read before proceeding
Turn TV and Satellite Receiver on
Press and hold TV button until all lights on the top of the remote light up
Then release the TV button the TV light should start flashing
Now press bigger RED power Button the TV light should stay lit – if not start over
Now press and release the UP Arrow button on the remote – repeat until TV turns off
If you do this to fast you may miss it
Once the TV turns off press the # button at the bottom of the remote
The remote should now turn on and off the TV test with turning up the volume
If not start over
Now to program the VCR/DVD follow same steps but press VCR button at the top
Last Modified: November 04 2009
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